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• Knowledge Management (KM) & Portals
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KNOWLEDGE MANAGEMENT & PORTALS
See also: IBM Lotus Notes & Domino

 

A Surprise in the Price of Knowledge   Knowledge Connections - David Skyrme Associates KM Basics - KM Resources Knowledge Management - Making Sense of an Oxymoron Knowledge Management - Oxymoron or Dynamic Duo? Entovation International >> Global Knowledge Primer   Knowledge Management -- There's No Such Thing as a Knowledge Worker - There is no such thing as a "knowledge worker" in the sense that we have agricultural or factory workers.   The Gurteen Knowledge Website Global Knowledge Review Download Center - (many useful resources) Understanding Corporate Value - (managing & reporting intellectual capital) Fifty Lessons - a free video “Lesson of the Month” ... By sharing important business lessons on film, executives communicate with you in the most compelling method of all: one-to-one storytelling. Contributions are edited into short, powerful, highly engaging lessons that can be applied to decision-making across the entire range of business challenges. Dave Snowden's 7 Principles of Knowledge Management and Rendering knowledge The Gurteen Knowledge Search Engine - a customized Google search engine that searches over 800 KM related websites and weblogs. The Knowledge Management Resource Center KM Cluster Brint Institute >> KM portal - Organizational Learning - Book on Knowledge Management Knowledgepoint Informing Ourselves To Death KM Benchmarking Association ManyWorlds (strategy, innovation, futures, content) Meta KM Portal Decision Maker Karl-Erik Sveiby (a founding father of KM) Communications Research Institute of Australia (CRIA) - Papers Long Bets - "Accountable predictions" Ovitz Taylor Gates - valuable management resources Superfactory   Judith Meskill's knowledge notes Email deluge a peril of the paperless office Collaborative Strategies >> Groupware: Collaborative Strategies for Corporate LANs and Intranets The cluetrain manifesto BeGuide's KM page   University of Technology Sydney >> KM page - Intro to KM KMSI Pty Ltd (Australia) DSI - Decision Sciences Institute >> Archives Standards Australia >> KM portal Charles Sturt University Australia >> KM Group The Balanced Scorecard Institute >> The BSC and KM The Knowledge Hut The Knowledge Management Forum Justsystem (Japan - 日本 The Business Lounge (Australia) >> list of hot KM sites and Book Reviews The Spire Project - Internet search theory specialists   Process Edge Basex - reports and analysis Northeastern University (USA) >> paper "Developing a Knowledge Strategy" CALT (Europe) >> KM and Workflow AIAI >> KM page Financial Times KM Survey 1999 [ Back to Top ] The Springboard >> Understanding Knowledge and KM Intelligent KM Kolaco Open Directory Project - KM page Knowledge Management Alliance Community Intelligence Labs KMCB - Knowledge Management Certification Board eKnowledgeCenter - KM Certification The Cadence Group GKP - Global Knowledge Partnership destinationKM.com Parallelspace Corporation Autonomy >> Agentware Knowledge Server Spider Junction Business Futures inKNOWvate Smith Weaver Smith The KNOW Network   IASP - International Association of Science Parks Crucible >> Links to KM and other interesting sites Knowledgeshop Watervain Limited Workflow Management Coalition Clarity (New Zealand) Creativity Pool Melcrum Online >> Knowledge Management Green Chameleon Change Management Monitor EngineX   Spider Junction Knowledge Management News - Hoyt Consulting Heiner Benking's pages How to fill the gaps using sourcing and strategic knowledge management   Decision Sciences Institute >> Archives Toward High-Performance Organizations - A Strategic Role for Groupware   Working Virtually - StartPage.com Sending the e-teachers off to school Stanford Solutions TotalKM - kmXchanges   Knowledge Management for Lawyers Resource Center Knowledge Economy American Productivity & Quality Center @KnowledgeMagazine On-To-Knowledge Project Ken Orr Institute Cutter Information Group   TheBrain (and PersonalBrain) Scopeware Vision - "Find your stuff"   [ Back to Top ]

Pattern Language - "These tools allow anyone, and any group of people, to create beautiful, functional, meaningful places. You can create a living world." State of the Art Papers on Computing Game Theory .net - a resource for educators and students of game theory, for game theory in business and people who take games too seriously. Mind-mapping.org - a catalog of software that does mind mapping, concept mapping, information management and diagramming / outlining (information organisation in graphical form) >> The mind-mapping.org Blog   Rationale - "is like mind or concept mapping tools but goes much further. Rationale's distinct map formats clearly display and guide your critical thinking."   Distributed Proofreaders -- a web-based method to ease the conversion of Public Domain books into e-books IT Toolbox KM Kolabora - Online Collaboration and Web Conferencing specialists Knowledge Management - a Standards Australia portal Knowledge-Based Systems journal The Key Centre for Knowledge Based Systems   UTS - University of Technology, Sydney ... Knowledge based organizations Workspace Networks >> LiveNet - "the network of workspaces that grows with your working needs (Collaborative Systems Laboratory) Rensselaer Artificial Intelligence and Reasoning (RAIR) Laboratory When Content and Knowledge Management Collide   The International KM Institute Home to KMBOK - the official KM Body of Knowledge Nine key principles of the real-time enterprise Gartner: New Focus on Knowledge and Collaboration Begins in 2002 KnowMap Metrics Guide for Knowledge Management Initiatives   Factbites - a search engine "more interested in content analysis than link popularity"   knowledgeharvesting.org Knowledge-Management Information Resource Center Knowledge Management Consortium International eKnowledgeCenter.com >> Women in Knowledge Management KMPA - Knowledge Management Professionals Association a href="http://www.netacademy.org/">Net Academy >> Knowledge Media portal >> KM Link Collection   The Institute for Knowledge Management KMTool - "A global community for knowledge management professionals" CIBIT >> CIBIT's view on KM KM Exchange ManagementFirst >> KM page gannthead.com >> KM department The Delphi Group - and - The Delphi Group Australia Earley & Associates Object Knowledge   Smith Weaver Smith - "Cultural Changemakers" Total Knowledge Management Pvt Ltd Knowledge Ability (U.K.) Syntrec / Synectia Consultants Know-Net.org - LEVER Project (KM solution for tthe software industry) University of Toronto FIS >> KM Primer University College London >> KM Centre Semantic Studios   KMBA - The Knowledge Management Benchmarking Association Intranets as Knowledge Management Systems Knowledge Management and Creativity I.T. Works >> KM Reference Site FLAG - Flexible Learning Advisory Group (Australia) Australian Flexible Learning Framework (AFL Framework) ICASIT >> Knowledge Management Central IBM's World Jam - "Massively Parallel Conference" Online Community Report   Desert Knowledge Australia - "thriving desert knowledge economies" 10 questions about information architecture Collaboration Can Be Disruptive. Isn't That Great? De Vos Consultancy - KM Articles KM Articles from external sources Information Retrieval and Human-Computer Interaction Delta Knowledge - Its Place And Significance In Industrial Design Education (Delta knowledge is defined as "the knowledge of doing") Visualization and Data Mining Environments Analyst's Notebook Towards the Design of a Meta-Architecture for IT-Management Portal software can help you find your piece of the portal puzzle   Groupware Competence Centre - GKC (University of Paderborn, Germany) The Knowledge Management Advantage Halfbakery Uses and Misuses of Logic Weblogics >> Intralogic - Extralogic Manta - purchasable business and market research reports, aggregated from leading business information publishers. Yellowfin (BI specialists, Australia) Laws and Myths of Usability & Interface Design

Worldwide Information Growth Ticker

• Ask Me Help Desk - Get free answers from experts in 300+ topics
• unorganisation >> paper "On intellectual capital and knowledge management"
• Sveiby Knowledge Management (Australia) >> What is KM? and KM Library << KnowHouse (South Africa)
• Pangaea Network >> Electronic University Network - World Community College
• Tilburg University KM Page >> New and incoming KM links
• University of Nottingham >> paper  "Towards a Knowledge Technology for Knowledge Management"
• University of Texas at Austin >> KM Server >> FAQs about KM
• University of Maryland >> paper "KM and KM Systems"
• University College of Colorado at Denver >> Organizational Learning and Knowledge Management
• Benjamin Franklin Institute of Global Education
• VOCKM - Volunteer Organization of Certified Knowledge Managers
• Learning Organization (including Organizational Learning) and Knowledge Management Resources - AOL listing
• Los Alamos National Laboratory >> Research and Resources in KM
• WARIA - Workflow And Reengineering International Association
• IFLA - The International Federation of Library Associations and Institutions
• ALISE - Association for Library and Information Science Education
• KiKM - Kaieteur Institute For Knowledge Management >> Knowledge Pattern Recognition Research Centre
• FEND - Federation for Enterprise Knowledge Management
• KIMPS - Knowledge & Innovation Management Professional Society
• GKEC - Global Knowledge Economics Council >> Anti-Terrorism KM Task Force
• Joint Intelligence Virtual Architecture - Metadata and Information Management >> JIVA Knowledge mapping Documentation
• The Left Hand of Plaque-ness - from the Lotus Developer Network
• PSA Software - aims "to facilitate the education of the PSA Community and its constituents"
• The Fifth Pacific-Asia Conference on Knowledge Discovery and Data Mining
• GDSS - Group Decision Support Systems >> Working Papers - A Short Course in IBIS Methodology
   
• The Economies of Online Cooperation: - Gifts and Public Goods in Cyberspace - "The Internet is filled with junk and jerks. It is commonplace for inhabitant of the Internet to complain bitterly about the lack of cooperation, decorum, and useful information. The signal-to-noise ratio, it is said, is bad and getting worse. Even a casual trip through cyberspace will turn up evidence of hostility, selfishness, and simple nonsense. Yet the wonder of the Internet is not that there is so much noise, but that there is any significant cooperation at all ..."
   
• Harvard Business School's Working Knowledge
  • "E-Commerce & the Marketspace - Entrepreneurship - Globalization - Knowledge & the Information Economy - Leadership, Strategy & Competition - Marketing - Operations & Technology
   
• The Argus Center for Information Architecture
  • Extracting Value from Automated Classification Tools - Retail Ecologies, E-Commerce, and Information Architecture - IA and Personalization - Evaluating Information Architecture - Information Architecture of the Shopping Cart - Information Architecture Glossary
   
• KM Resource lists and Bibliographies
  • Craig Marion - Hyperwave - WissensManagement - Net Academy - Simmons College
   
• Search Engines / e-Magazines sites / KM Magazines and Journals
  • KnowMap - BeGuide - KMWorld - Knowledge Management (U.K.) - Knowledge - CIO Magazine - Journal of Knowledge Management - BPubs.com - itmWEB - Intranet Journal - BizDegree.com - KMmagazine.com - Gutenberg.com list of KM web sites - ASIS&TKM SIG - Financial Times
  • ITtoolbox >> ITtoolbox KM White Papers
   
• Memes and Memetics - the study of diffusion of ideas and beliefs ...
  • What is a meme? - What's in a Meme? - Richard Dawkins - online writings - The Meme Machine - Darwinian Soup - Immersive Systems "Meme" open standard for VR on the Net - Metatopia Project runtime for networked virtual worlds - Meme Central - "the center of the world of memetics" - memepool - Memetic Lexicon / Structure of Memes / Memetics - Memetics publications on the web - A Memetic Analysis of Policy Making - alt.memetics - Memetics on the Internet - Journal of Memetics - memes.net - a "memeplex" - memes.org - Memetic Science - General Introduction - Memetic Theory - Memetics Algorithms - Persistence of Memes - Plebius - Architecture of the Mind - Replicators - Evolutionary Powerhouses - Sociology in Switzerland's listing of publications for Social and Cultural Evolution - The Church of Virus - Unleashing the Ideas Virus - Memetics - A Systems Metabiology - Memetic Studies Index Page - Glenn Grant's Memetic Lexicon - Memes, Meta-Memes and Politics - The Libertopia Meme - Memetics publications on the web - Memetics on the Edge of Chaos - memes.net - Memetics and Memetic Algorithms - Towards a Psychology of Memetics - The memetics of firms, entrepreneurship and the new body politic - the memetics of the marketplace - A Short Mimetic Analysis of Modern International Corporate Capitalism
  • Memento - Memento is a lightweight knowledge management system based on the principles of memetics, the theory of memes. Use it to store what you've learnt, and publish what you know - just like a weblog. And naturally, to facilitate distribution of the Memento meme this project is entirely open source. >> What is Memento? >> What's a meme? Read an Introduction to memetics
  • The Memetic Origin of Language - modern humans as musical primates
  • The Semantic Web - a new form of Web content that is meaningful to computers will unleash a revolution of new possibilities
   
• Using information technology to support knowledge conversion processes
• Some interesting papers by Michael Kantor, David Redmiles and associates ... Supporting Awareness and Coordination between Groups - Creating an Infrastructure of Ubiquitous Awareness - Cross Application Subscription Services (CASS) - The Knowledge Depot: Building and Evaluating a Knowledge Management System
• Edward Tufte - Edward Tufte has written seven books, including Visual Explanations, Envisioning Information, The Visual Display of Quantitative Information, and Data Analysis for Politics and Policy

MARKETING - COPYWRITING - SEARCH ENGINE SUBMISSION & OPTIMISATION
DOCUMENT & CONTENT MANAGEMENT
BLOGS & BLOGGING - RSS / SYNDICATION / NEWS FEEDS / WEBFEEDS
SOCIAL NETWORKING SOFTWARE SYSTEMS
DESKTOP METAPHORS
See also: IT Professional

" The business we're in today ... is based on an innate understanding of, and empathy for, the experience a user or customer has when engaging the product, service, or brand we're creating." - Mark Hurst, in Good Experience
 

TIME TO TAKE ACTION - The thing is, we still live in a world that's filled with opportunity. In fact, we have more than an opportunity -- we have an obligation. An obligation to spend our time doing great things. To find ideas that matter and to share them. To push ourselves and the people around us to demonstrate gratitude, insight, and inspiration. To take risks and to make the world better by being amazing.

“The brain is hungry not for method, but for content.” - Frederick Turner

"I didn't have time to write a short letter, so I wrote a long one instead" - Mark Twain
Content is King!

• Internationalization in Content Management Systems (CMS) versus Internationalization in applications
  
• A  Day in the Life of an Information Security Investigator - Follow an Information Security Investigator as he recounts his unique experiences working with federal, corporate, and military institutions and provides his perspective on the security issues impacting the IT industry today.
   
• XOOPS - an extensible, Object Oriented, easy to use dynamic web content management system. It is an ideal tool for developing small to large dynamic community websites, intra company portals, corporate portals, weblogs and much more. XOOPS is a program that allows administrators to easily create dynamic websites with great content and many outstanding features. It can be installed on an Internet host with a PHP-capable web server (e.g., Apache) and a database (e.g., MySQL). XOOPS is released under the terms of the GNU General Public License (GPL) and is free to use and modify.



• Plone: a user-friendly and powerful open source Content Management System - Plone is "a content management system with strong multilingual support. ... It is ideal as an intranet and extranet server, as a document publishing system, a portal server and as a groupware tool for collaboration between separately located entities. ... Plone is: easy to use, easy to install, standard, open source, extensible, technology neutral, protected. ... Plone is built using Zope, an object oriented application server. The language that drives Zope and Plone is Python."
   
• Copyscape - FREE search for copies of your page on the Web ... Copyscape is dedicated to defending your rights online, helping you fight against online plagiarism and content theft. Copyscape finds sites that have copied your content without permission, as well as those that have quoted you."
  • The advanced Copysentry service (not free) "provides comprehensive defense for your entire website. Copysentry automatically scans the web daily and alerts you to copies of any page on your site."
  • The Global Web Rights campaign provides the tools and information you need to defend yourself against content theft and copyright violations on the web.
     
• How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy - shows how a new marketing methodology, called Intelligent Content Strategy, can be applied to attract more prospects that are looking for their solutions. ... Marketers use an Intelligent Content Strategy to develop more effective content, to make it available more efficiently and to influence the most important decision makers at the right stages of the buying process. The result: streamlined, effective marketing programs that generate leads from people who are actively searching for solutions.



• opensourceCMS - a place to "completely test content management systems in one place, before taking the time to install one"


• CMS Matrix - a site for comparing many of the available Content Management Systems. FREE to use (and free even to list your own CMS).

 
• PsychoTactics >> 5000 BC ... "Psychology fom the Cave" - public speaking, conversion, graphic design, copywriting, web marketing,and other topics of vital interest to small business.


• The CIO Web Transaction Diet - "How many Web pages can you serve for one cent?"
   
• The Page Paradigm (of Web site navigation)
  USERS DON'T CARE WHERE THEY ARE IN THE WEBSITE
  On any given Web page, users will either:
  • Click something that appears to take them closer to the fulfillment of their goal, or
  • Click the Back button on their Web browser
     
• Jakob Nielsen - Usability guru
  • Durability of Usability Guidelines - However seductive the present might be, writing for the Web is writing for the ages, not just for the moment. ... Usability guidelines have proven highly durable, and most hold true over time. Present-day designers should not dismiss old findings because of their age.
  • "Too many other sites forget that hypertext is the foundation of the Web, and provide nothing but a closed world."  -- Jakob Nielson in an interview with Slashdot
     

• Weblogs / Web Logs / Blogs / Blogging / Moblogs / Wikis / Podcasting / Podcasts / Videoblogging / Videoblogs / Vlogs / Screencasting / Screencasts ...
  • Google Blog Search - a blogging-focused search engine.
     
  • BlogPatrol - a FREE blog counter service that answers important questions about who is reading your content.
  • SiteMeter and Statcounter offer similar web tracking capabilities (both FREE and fee)
  • Google Analytics - "makes it easy to improve your results online"
     
  • How to Build Your Own Wikipedia
  • WikiMatrix.org and Weblogmatrix.org - allow you to compare wiki and blogging tools products feature by feature.
  • WikipediaVision - Watch anonymous edits to Wikipedia (almost) in real-time!
     
  • Jakob Nielsen - Usability guru
    • Weblog Usability: The Top Ten Design Mistakes
       
  • FIGHT SPLOG! - "Splog" is short for Spam Blog. Spam blogs are blogs that don't provide any real content for users. They exist solely to game the search engines. ... Splog clutters the internet with useless content.
     
  • ProBlogger (by Darren Rowse) >> What is a Blog? - How Blogs Make Money Online  - Adsense - Tips for Bloggers - How Much Money Do I Earn? - Blogging for Beginners - ProBlogger Disclaimer - Top 20 Posts at ProBlogger - Lessons I've Learnt - Adsense Tips and News - Advertising Tips - Affiliate Programs - Blog Design Tips and News - Blog Promotion Tips - SEO Tips - Writing Content Tips - 18 Lessons I’ve Learnt about Blogging (and more)
     
  • The Myth of Weblogs and Weblogging
  • Technorati - "What's happening on the Web right now (in the world of weblogs)"
  • Fortune 500 Business Blogging Wiki - "a directory of Fortune 500 companies that have business blogs, defined as: active public blogs by company employees about the company and/or its products."
     
  • Boing Boing - "A Directory of Wonderful Things"
  • Aussie Blogs Webring - Lists Aussie Blogs updated in the last 24 hours
  • The Blogging Revolution - "Weblogs Are To Words What Napster Was To Music"
  
   
  
  • John Batelle's Searchblog
  - Google Blogoscoped - Inside Google
  • TagCloud - a free automated Folksonomy tool. Essentially, TagCloud searches any number of RSS feeds you specify, extracts keywords from the content and lists them according to prevalence within the RSS feeds. Clicking on the tag's link will display a list of all the article abstracts associated with that keyword.
     
  • Techmeme
  • Blogging Ethics: When And What Should Bloggers Disclose?
     
  • MyBlogLog - a "Communities service to empower authors and readers to operate at the same level. For the first time, everyone who reads a web site or blog can learn about and engage with one another, and in the process take the conversation to a whole new level. ... Enables you to take advantage of your existing presence on the Web and ties it into communities of like-minded readers and authors to add context to the conversations in which you take part."
  
  
  
  • Feedster - "search Today’s Internet for listings, news, and blogs"
    • Feedster Top 500 - their list of 500 of the most interesting and important blogs for each month
       
  • Bloglines - "a free online service for searching, subscribing, creating and sharing news feeds, blogs and rich web content. ... You can make your own personalized news page tailored to your unique interests ... Bloglines shields you from the confusion of news feed standards -- RSS, Atom, and others. Bloglines allows you to search for, read and share any updates from your favorite news feed or blog regardless of its authoring technology. ... Bloglines provides you with the tools you need to\ begin creating your own clip blogs and blogrolls. Become a publisher, share your thoughts and opinions!"
  
  
  
  • Linkology - There are upwards of 27 million blogs in the world. To discover how they relate to one another, New York Magazine has taken the most-linked-to 50 blogs and mapped their connections (as at 20 February 2006).
  • Blogdigger - "uses state of the art syndication technologies, such as RSS and Atom, to index blog content and make it available for search. Blogdigger also makes all search results available in RSS or Atom, so users can subscribe to keyword searches and automatically be notified of new content pertaining to their interests."
  • QuackTrack - "The world's largest browsable blog index"
  
   
  • 20 Analytics Tools For Blogs - What happens when visitors arrive at and engage with your blog content? It really comes down to the purpose of your blog. Metrics for a blog that’s focused on making a web site more search engine friendly by adding crawlable content and attracting links is quite different than a blog that’s meant to build thought leadership or brand credibility.
  
  
  
  • Weblogs.com - "a ping server that automatically notifies subscribers when new content is posted to a website or blog. Weblogs.com is the original ping service and receives millions of pings every day from blogs that configure their publishing software to notify Weblogs.com the moment content is published."
  
  
  
  • IceRocket - has "innovative blog search technology to search blogosphere"
  • engadget - a blog about (hi-tech) gadgets
     
  • del.icio.us - a "social bookmarks" manager
  • LiveMarks - a project to show del.icio.us and other services' bookmarks live. On the left of LiveMarks you can see most recently popular bookmarks. On the right, bookmarks scroll by as people bookmark them.
    
    
  • HaloScan - provides a free, easy to use commenting and trackback service for weblogs and websites, allowing visitors to leave feedback, share their opinion, or comment on the subject at hand.
    
  • BlogCode.com - "Who am I going to read today?" ... "A familiar question to most readers of weblogs because there are so many blogs to choose from." BlogCode allows you to start with your favourite weblog (or your own) and find others like it.
  
  
  • Seth Godin's blog - author of "Unleashing the Ideavirus" - "Purple Cow" - "Permission Marketing" - and other books
  • Radio Community Server - the Top-100 Most-Subscribed-To Feeds in the Radio UserLand community.
  • Upwardly mobile - moblogs (mobile phone / cell phone blogs)
  • WordPress.com - "an easy and powerful way to start blogging"
    
  • 20 Surefire Ways To Beat Writer’s Block
  • Blogging 102: Tips for Surviving A Creative Drought
  • copyblogger - "Blogging and Copywriting: A Perfect Match"
     
  • The Annual Weblog Awards, or Bloggies
  • ITtoolbox Blogs
  
  
  
  • Blogger.com - create your own free blog (courtesy of Google) >> Blogger Buzz
    • We have chosen Blogger.com to host our own weblogs (for Asia/Pacific Computer Services) ...
      Notes Tone Unturned ~ NotesTracker news ~ Basic Questions ~ Leave Good Enough Alone
      
       
  • Blogs and social networks and wikis, oh myy! - the hidden power of so-called social media services such as social networks, wikis and weblogs.
     
  • JotSpot - "the application Wiki"
    • JotSpot blog
    • JotSpot Live - "Live, group note-taking. ... Allows you, your colleagues or clients to take notes together on the same web page at the same time."
       
  • When the Blogger Blogs, Can the Employer Intervene?
  • Warning - Your clever little blog could get you fired
    
  • Seven Reasons Why Businesses Should Blog Now - For any organization, a blog is part of a long-term customer evangelism strategy. Since blogs are easy to set up and pay for (some are free), launching a blog should be at the top of your to-do list.
  
  
  • 5 Key Questions to ask about Business Blogs
  • What Could Your Company Do With a Blog? -- Forward-thinking companies are looking at blogs as simple, self-sustaining Web sites and Intranets.
  • Whose Blog Is It Anyway? - blogging tips for bloggers at every level within a company, from the top down
    
    
  • Welcome to my blog - Michael Fitzgerald writes for CIOs:
    "Blogging isn't the same as writing a memo or a message in the corporate newsletter. And while it may not be as revolutionary as some make it out to be, there's still value there." ... Webmaster comment: Unfortunately, in his article he quotes the following two URLs, but makes the common mistake of showing the URLs as dead plaintext, when the golden rule for all writing for the Web (including weblogs and e-mails) is that each and every URL should be provided as a live hyperlink.]
  • Debbie Weil's BlogWrite for CEOs
  • Business Blog Consulting
  
  
  • Three Reasons to Publish an e-Newsletter AND a Blog
  • Blogging for Dollars - Businesses are starting to use weblogs as powerful tools for knowledge management and communications
     
  • Creating and maintaining A Successful Blog - Part One and A Successful Blog - Part Two
  • Stephen Downes >> How To Be Heard - How to get people to read your blog: how to approach blog content, design, launch, writing your blog, marketing and revisions.
     
  • Straight Talk About Blogs - Do You Really Need One?
  
  
  • I blog, therefore I am - Weblogs or "blogs" are a rising force, filling PC screens with a deluge of commentary direct from diary-writing readers and viewers. In many cases their entries are fed by the daily news, but could blogs become more than a companion to the media?
     
  • Practicing safe blogging - Personal Web blogs are hugely popular. They're also landing some people in a heap of trouble.
  • Micro Persuasion - how weblogs and citizen journalism are impacting public relations
     
  • Zuula - get results from all the top search engines.
  • BizSeer.IST - Academic Business Literature Digital Library
  • Factiva (from Dow Jones) - provides business news and information together with the content delivery tools and services that enable professionals to make better decisions faster.
  • LexisNexis - a leading provider of comprehensive information and business solutions to professionals in a variety of areas — legal, risk management, corporate, government, law enforcement, accounting and academic. >> LexisNexis Australia home page
  • Digital Librarian - a librarian's choice of the best of the Web
     
• Podcasting / Videoblogging / Screencasting / Moblogging ...
  • Podcast Alley (Podcast directory) - "the podcast lovers portal."
    • Top 50 Podcasts
  • iPodder.org >> What is podcasting?
  • Podcasting - Wikipedia, the free encyclopedia
     
  • IT Conversations - "New Ideas Through Your Headphones"
  • Podcast Bunker
  • Podcast Central
     
  • Podscope - the first search engine that can find content in podcasts according to the words spoken during them
    • Podscope FAQ - Podscope blog
       
  • All about Screencasting - "Screencasting is recording your desktop computer action with narration and sharing it as a video on your blog."
  • Screencasting - Adding Movies of Software and Web sites to Your Blog
  • vlog 3.0 - a blog about vogs
  • Yahoo Groups - Videoblogging
  • videoblogging.info
  • Vidblogs.com
  • How to videoblog with Blogger - an intro to videoblogging (based on QuickTime)
  • Technorati - videoblogging
  • Smart Mobs - Videoblogging
    
    
  • Moblogging.org - software, hardware and regularly updated news regarding moblogging
  • The Podcast Network
    • G'day World - an Aussie podcasting service
  • Buzzmachine


• MICROCONTENT NEWS - "The Network Is The Computer"
  • Blogging Software Roundup - An attempt to answer the question: Which blogging software is the "best"?


• Microsoft flip-flop may signal blog clog - As Web logs gain in popularity, critics warn that they are increasingly becoming the Internet's new bandwidth hog. ... Blog syndication is "currently one of the best tools for sharing more information more effectively. The problem is more information takes more bandwidth, and bandwidth is not free."
• Bill Gates describes how Weblogs could be used a tool for business to communicate with customers


• Towards Semi-Permeable Blogging - we may be reaching a point where greater expression can only be achieved through greater privacy.
• Online News Screensaver - HTML and RSS format supported screensaver that brings news right to your desktop.
• Do Hits Matter? - "Bloggers care a lot about web-traffic, but not all blogs can be popular. Fortunately, blog success and blog popularity do not have any great correlation, and bloggers need to get over their obsession with hits."


• In the Age of the Blog, Who Needs Analysts? - "IT pros start to wonder if analysts are worth anything these days. The real fear, our bloggers say, is that casual IT decision makers will read analyst reports, be influenced by shoddy assumptions or research, and great technology will lose over misinformation management."
• bBlog - The sales, marketing & business weblog (from XPLANE)
• AlwaysOn Network
- "the insider's network"
 
• Kwiqq - a social networking software system, built on the Symfony PHP 5 framework, that is designed for rapid deployment, simple setup and easy extensibility. Each installation is fully customisable and skinnable.
  • Example Kwiqq site ... VoxSwap - The social network for learning languages
  
  
• Influence of bloggers raises ethical questions - The growing influence of blogs such as his is raising questions about whether they are becoming a new form of journalism and in need of more formal ethical guidelines or codes of conduct. ... So far, many bloggers resist any notion of ethical standards, saying individuals ought to decide what's right for them. ... How bloggers handle matters of ethics and disclosure vary greatly. ... [Some proposed principles are: Be honest and fair. Minimize harm. Be accountable. & Disclose any conflicts of interest, publicly correct any misinformation and link to any source materials referenced in postings.] ... Bloggers who don't link to source materials aren't taken seriously. ... Bloggers who want an audience will voluntarily adopt principles of fairness, thoroughness, accuracy and transparency.

• Marketing, Copywriting, Search Engine Optimization (SEO) ...
   

  • Links - How the Search Engines Find You (Part 1) and Part 2 - Search optimization is about getting links. The more links you get to your Web site, the more likely you are to get into the first page of search engine results. These articles show how yoiu can increase your search engine rankings
  • What Makes a Successful Salesperson?
  • How to Keep a Customer for Life
  • Website Marketing and SEO Chat
  • Search for Better Search
     
  • CMO Magazine - resources for Chief Marketing Officers (CMOs)
    • Debunking the 4 Myths of the CMO vs the CIO
    • 10 Pearls of CMO Wisdom
       
  • Negotiation Dynamics
    • FREE - CLICK HERE to download ...
      Negotiation: The Art of Getting what You Want
    • Articles >> Managing the Sales Negotiation Process, Value Add Negotiating for Sales Professionals, The Power of 1% Negotiating,, Using Silence in a Negotiation, Authority Limits
       
  • The Negotiation Academy >> Articles on negotiation
  
   
  • David Meerman Scott - Thought Leadership and Viral Marketing Strategist
    FREE marketing e-Books ...
    • The New Rules of Viral Marketing - How word-of-mouse spreads your ideas for free
    • The New Rules of PR - How to create a press release strategy for reaching buyers directly
    • The Gobbledygook Manifesto - An analysis of the most over-used and under-meaningful phrases
    • The Secrets of Market Driven Leaders - How technology company CEOs create success (and why most fail)
    • Align Corporate Communications to Achieve Business Goals - A simple six-step process to use communications & measurement tools to drive business
       
  • Search Engine Optimization Tutorial Program - SEO training course (via DVD)
     
  • Internet Vision Technologies
    • How To Build A Website And Stay Sane - Buy the printed book, or download the FREE e-book
       
  • Site Reference - goal: "to provide website owners with a wealth of information and tools to help them improve their web businesses."
     
  • Alexa web search >> Traffic Rankings - Top 500 websites - Movers & Shakers
  • Alexaholic - blends Alexa website traffic graphs with a lightweight Ajax-enhanced interface to satisfy hard-core Alexa traffic chart junkies. Webmasters, SEO/SEM specialists, and domain owners can compare and measure website statistics for up to five domains at once, switch traffic chart types and ranges without page loads, and generate report pages that are easily bookmarked and shared.
     
  • Make sure people can find your Web site\
  • BD-BrandProtect - Protect your precious marketing brand online
     
  • Manageable Compact URLs ...
        (instead of long, complex ones)
    • TinyURL - Are you sick of posting URLs in emails only to have them break when sent causing the recipient to have to cut and paste it back together?
    • SnipURL (or SnURL) >> FAQs
    
    
  • Site-Found >> SEO articles (Search Engine Optimization)
  • Simplicity Is Hard Work
  • Search-This - "search engine optimization and web marketing strategies for the everyday web designer."
    
    
  • AdCopyWriting.com >> Copywriting Tutorials
  • WebWiseWords - professional website copywriting service
  • Communications Research Institute of Australia (CRIA) - Papers
  • Actif Communications >> Whitepapers and articles (eMarketing codes of practice, Internet security, Privacy, Spam)
  • Read/WriteWeb - reports from the intersection of Web technology and media
  • How to Write Articles and Essays Quickly and Expertly
    
    
  • SEO / Search Engine Optimization ...
    • Search engine optimization basics (from IBM developerWorks, 2006)
      • Part 1 - Improve your standing in search engines
      • Part 2 - SEO keyword and infrastructure strategies
      • Part 3 - Get your Web pages into search indexes
         
    • SEO - Search engine optimization best practices (by Arnaud Fischer - July 2008)
    • SEORank - offers advanced Link Popularity Services for small to large static, dynamic and eCommerce websites.
    • WebProGuide - Search engine optimization articles, SEO news, SEO software reviews, Authors and experts, and related resources.
    • seoworkers >> SEO Tools >> SEO Analysis Tool. -
    Markup (Code) & Accessibility Validators
    
    
    • SEO Services - "The best resource guide to the SEO training on the net." - SEO training, Internet marketing and website marketing materials plus news for the modern Internet professional
    • Top Ten SEO Mistakes
       
    • SEO Book.com - a leading SEO blog by Aaron Wall covering the search space.
      • 101 Ways to Build Link Popularity in 2006
    • WebRankInfo.com (en français) - Test the position of your site in the top search results from Google based on the keywords that you submit
       
    • SEOmoz
      • SEO Tools - Page strength tool (and others)
      • Links vs. Content and the Paris Hilton Law of Visibility - Are search rankings are "all about links"?
      • How to Ruin a Web Design - The Design Curve
      • Still Not Thinking About Accessibility? Maybe a Lawsuit Will Change Your Mind
      • 11 Best Practices for URLs
      • A List of Web Page Quality Signals
      • A Contingency Plan for your Web-Based Business
      • 10 Remarkably Effective Strategies for Driving Traffic
      • 21 Tactics to Increase Blog Traffic
      • ... and lots more
      
      
  • ResearchBuzz - dedicated to coverage of the world of Internet research. Provides almost daily updates on search engines, new data managing software, browser technology, large compendiums of information, Web directories, etc.
    
  • eMarketer - statistics, trend data and original analysis covering every aspect of the Internet, e-business and emerging technologies.
  • Nick Usborne >> Copy & Content - Why They Should Work Together
  • newezone.com - "A venue for people from all over the world to share information, links sites and ideas. Especially about websites and all that goes into building, maintaining and promoting them."
  • The Secret of Managing a Successful Web Site - Great self-service means making something so convenient that people don’t even have to think.
     
  • bBlog - The sales, marketing & business weblog
  • Sequent Learning Networks >> Marketing Tools and Templates
  • Creating Effective Online Surveys - "Electronic survey tools present a problem. In recent years, a number of powerful survey tools have emerged on the Web. Some of these tools make it easy to post very sophisticated surveys and collect data on the Web. ... These are all very powerful tools. You can literally implement a survey in a few minutes. It is easy to forget, in this domain of apparently instantaneous productivity, that there is an entire field of knowledge that supports the design of effective and meaningful survey data collection."
     
  • CampusClients.com
  • Catalog Age Magazine >> E-commerce - E-mail Marketing - Database Marketing
  • What Every DBA Should Know About Record-Keeping Requirements - Business applications are brimming with documents, email, and other information in electronic form. Any document, email, or similar item created in the conduct of the business mission is a corporate record and, therefore, is subject to regulations that govern when records can be destroyed. DBAs and database developers will be increasingly called on to integrate e-records technology within business applications.
  • Netconcepts >> Web marketing and Web developer resource links
     
  • Creating Customer Evangelists
    • Church of the Customer (blog) - "How to live in customer heaven or rot in customer hell"
  • Web Design Articles Online >> How to achieve High Search Engine Rankings
  • Internet Marketing Motto: Be Useful - "If commerce is selling with people, then e-commerce is selling with content, and e-marketing is marketing with content. Content management is about getting the best out of your content.  ... There is a huge role and a very bright future for marketers who truly understand Web content, and know how to use it to drive profitable actions. ... The Web is not about IT anymore, but rather about marketing."
  • BETTER ME - "Because business is personal"
    • Putting Customers First Could be Killing Your Business
    • Systems Make or Break Your Marketing and Sales Conversion
       
  • Life Training - Online
    • How to Read People - "Learning to read people is one of the most important skills you can have in your nterpersonal life. Whether you’re focusing on professional success, friendship, romance, marriage, career or parenting, understanding."
      1. Preparing Yourself to Read People
      2. Beyond Words - what people are really saying
      3. How to Tell if Someone is Lying to You
     
  • We make use of for Search Engine Optimization and Free Submission
    
     
• MarketingProfs - a sampling of the site's many excellent marketing articles ...
  • The Law of Dissatisfaction: How to Motivate Prospects (or the 7%-38%-55% Communication Rule)
  • Three Reasons to Publish an e-Newsletter AND a Blog
  • Not-So-Mad Science: Genetic Algorithms and Web Page Design for Marketers
     
  • The Seven Dirty Words You Can't Say in Email Subject Lines (Plus 100 Others You Shouldn't Use, Either)
  • Searching for Behavioral Clues - What people search for on your site is a gold mine of information.
  • Am I listening, or am I talking? - Marketing is about listening. Sales is about talking.
  
  
  
  • CHANCE DISCOVERY...
    • Chance Discovery Consortium (Japan) - "Chance Discovery is become aware of significant phenomenon or circumstance, to understand them, and take actions for decision-making."
    • Chance Discovery: An Emerging Japanese Marketing Analysis (from MarketingProfs) - Chance Discovery has groundbreaking implications for Western marketing analytics. It endeavors to solve a longstanding paradox of standard quantitative marketing analysis: how to find new opportunities in our data that have yet to be realized. In other words, Chance Discovery moves our analysis of marketing data from standard description or modeling into a formal approach for seeking inspiration from within these data.
       
  • Marketing Complex Products and Services - Explaining things simply and convincing prospects the technology is valuable can be very difficult.
  • Are You Making a Sale, or are you Selling a Dream? - "Evangelism is an authentic sales format because its roots lie in sharing ideas, insights and hope. It’s rooted in what’s good for the prospect, not the seller. It’s more powerful than most traditional forms of selling, is authentic, is about long-term relationships, and builds upon itself."
  • Are PDF Newsletters Retro — or a Smart Move?
     
  • 10 Steps to Measuring Web Site Success
  • Five Deadly Sales Letter Mistakes
  • Five B2B Copy Myths
  • How to Write a Killer Proposal
  • Logos - What Makes Them Work (Part 1 of 2)
  • Everything You Know Is Wrong (about Web metrics)
  
  
  
  • Why You Need a Global Web Site - five ways you can generate revenue and reduce costs by having localized content. Local-language content can help deliver a more culturally relevant experience to your site visitors. It not only optimizes the selling of products and services but also contributes to an organization's bottom line.
  
  
  • Content Management - Critical Skill of the Modern Manager
  • How to Guarantee Product Failure - the top five mistakes that product managers can make to ensure their products fail.
  • Best Practices and Case Studies - Be Very Afraid
     
  • Measuring the Cost and Value of Your Content
  • Measuring Your Web Content Management Process - What’s really important to measure for your Web site?
  • Six Survival Strategies for the High-Tech Marketing Executive
     
  • When Being First May Not Matter (in web searches)
  • Natural Search: The Great Equalizer - "Natural or organic search describes the “editorial” search results on an engine. These results are purported to be completely nonbiased—meaning that the engine will not accept any amount of money to influence the rankings of any sites.... Small companies can, and often do, dominate their behemoth competitors in this world, for a variety of reasons."
  • Small Business Lessons for Big Business
  • Your web metrics may be all wrong >> Part 1 - Part 2
  • 5 Things To Know About Users
  
  
  • Experiencing Value - Customer satisfaction has little to do with loyalty. What they are looking for first and foremost is value—not the monetary kind of value, but value that impacts a person’s life.
  • Marketing Events - What Works, What Doesn't
  • 10 Steps to Successful Link Building
     
  • Say Something Worth Talking About
  • Power-Writing for the Web - 10 Golden Rules
  • Ten Web Site Improvements You Can Make in 30 Minutes (or Less)
  • Do You Make These Mistakes in Copywriting?
  • 10 Rules of Writing for the Web
  • Five Positive Thoughts That Will Turbocharge Your Writing(and How to Channel Them)
  • Five Negative Thoughts That Can Sabotage Your Writing (and How to Shake Them)
     
  • Choose your words carefully - The words you use make a big difference on the Internet. Carefully chosen, they can keep a customer happy. Sloppily chosen, they can infuriate.
  • Ten Ways to Get the Media to Love You
  • Seven Deadly Sins of Web Writing - What’s the single most important thing that could improve the Web? It’s not broadband. It’s better writing.
  • How To Beat Writer’s Block
  • Cutting-Edge, Mission-Critical Analysis: Steps to Avoiding Overused Gobbledygook
  • Take Full Responsibility For Your Web Content
  • Metadata - An Essential Web Writing Skill - Within a matter of seconds, people scan a page to see if it's right for them.
  • 3 Steps to Great Copy
  
  
  
  • Web Team Roles and Responsibilities: Who's in Charge? - "Communications staff should embrace the Web, but many of them don’t. Many are technophobes who think that because IT originally owned the Web, it must be technical."
  • Marketing and the Unimagined Other
  • What’s Your Value Proposition?
  • Welcome to the Feelings Economy - Fundamental shifts in commerce and consumer psychology have permanently changed the competitive landscape for years to come.
  
  
  
  • Stripping for the Audience - Secrets of Great Presenters
  • Ducking Presentations That Bore - Can't seem to rivet your audience? Check out these great tips (including the 10/20/30 rule: 10 slides in 20 minutes with 30-point type).
  • Which Keywords Lead to Conversions?
  • What is marketing? ... "the analysis of customers, competitors, and a company, combining this understanding into an overall understanding of what segments exist, deciding on targeting the most profitable segments, positioning your products, and then doing what's necessary to deliver on that positioning."
  
  
  • Web Metrics Versus Web Analytics
     
  • Marketing means solving customers’ problems profitably
  • 3 Steps to Optimizing Your Web Site's Search
  • Words That Work for Audio - A Little Sound Advice
  • Spam Threatens -- Or Does It?
  • Eight Steps to Ward Off Spam Complaints
  
  
  
  • How Women Buy - What women want is the eternal mystery, and we can’t all tweak our product lines to fit a woman’s top ten desires (true love, regular pedicures and sculpted upper arms, among others). So, if you want to reach women with your wonderful widget, and they don’t yet realize that they need your widget at all, what do you do?
  • ReachWomen - specializes in listening to women consumers, learning from their behavior and understanding their busy lives. Through consulting, books, and articles, they educate fellow marketers and the media about what women want and more importantly, how to deliver it.
  • "Strategies, Tactics, Missions and Goals" - The Importance of Getting Your Planning Terminology Right
     
  • 8 Global Marketing Gaffes and Lost in Translation - 8 Global Marketing Gaffes (Part 2) - "Cracking an international market is a goal for most growing corporations, yet the misuse of simple words can sabotage even your best global marketing efforts. Just as one size doesn’t fit all in global marketing, one word doesn’t fit for all cultures, either. In fact, if used erroneously, it can cripple the most promising of deals."
  
  
  • Search Engine Marketing - Why Broad is Flawed
  • Overcoming the 6 Enemies of Good Marketing Messages
  • The Key To Customer Loyalty - "Care, guidance and protection"
  • Killer Sacrifices: The Real Effects of Reduced Marketing
    
  • Avoiding Partnership Pitfalls
    
    
  • Why Breaking the Rules will be the Next Lesson of CRM
    
  • Marketing in Troubled Times (part 1) - Marketing in Troubled Times - (part 2)2
    
  • What Web Developers Can Learn from Retailers
  • Why Most Large Technology Companies Will Continue To Fail
    
  • The Big Picture - The Holy Grail of Business
    
  • Do You Have Marketing Myopia? (Focus on the customer, not the product)
     
  • Why ROI Doesn’t Work (part 1 of 2) - Why ROI Doesn’t Work (part 2 of 2) and ROI - Friend or Foe?
  • Designing for the Multiple Personalities of Users
  
   
  • USING POWERPOINT and GIVING PRESENTATIONS ...
    • Presentation Zen - professional presentation design and delivery
    • How to Addict Your Audience to Your PowerPoint
    • The 10/20/30 Rule of PowerPoint - and - How to Get a Standing Ovation (by Guy Kawasaki)
    • The Cognitive Load of PowerPoint - "When your goal is cognitive guidance, you want to make sure that the audience members build appropriate knowledge in their memories. Your job is to communicate in a way that will have the desired impact on the audience, so you need to design your slides so they are consistent with how people learn.
       
    • PowerPoint Presentations Online - No! Stop! Don’t!
    • How to gain control of your PowerPoint
    • The Gettysburg PowerPoint Presentation
      A presentation, with speaker notes -- by Abraham Lincoln (18 November, 1863)
       
    • Unplug That Projector! - PowerPoint has ruined business presentations
    • Drag and drop - the many perils and pitfalls of PowerPoint
    • PowerPoint, Warts and All: Relearning to Communicate - "Although PowerPoint has been much maligned, it has become a ubiquitous reality not merely in sales and marketing but in all walks of business life. ... To that end, we should understand why some people hate it with a passion and, more importantly, how best to overcome its limitations through basic intelligence and common sense."
    • PowerPoint presentations a 'disaster' - It is more difficult to process information if it is coming at you in the written and spoken form at the same time.
    
    
    
  • 8 Steps to Creating an Infectious Business
  • From Suspects to Prospects: Solve the Mystery of Qualifying Leads
  • Let There Be Light
  • Understanding Financial Value Creation and A Question of Value
  • Good Positioning Is a Sacrifice
  
  
  
  • The Internet Generation - Finding a niche, defining a paying market, reaching that market and serving it—that's the game. Technology is a means to that end, not the end itself.
  • The Hippie Days Are Gone
  • 10 Ways To Develop A High Global Business IQ
  • The High Cost of Running A Website - Many organizations are beginning to question the return on investment they are seeing from their websites.
    
  
  
  • Your Web Site is Useless and Invisible - The wireless handheld Web is finally arriving for the masses. Hundreds of thousands of your Web site visitors are increasingly unable to use or even see your Web site.
  • Web Metrics On a ‘Need to Know’ Basis - If you want to get across just how important e-metrics can be, here's what you need to explain to your boss, depending on what type of boss you have.
  • Content Management Systems - How to Make Sure Yours Is Not the Downfall of Your Web Site
     
  • Online MarketingProfs Newsletters ...
    Showing Stability Through e-Newsletters - Building Trust - The Secret Truth of Spam - Putting Personality Into Your E-newsletter -  Demonstrating Value - Cutting Through Chaos
     
  • No rest for the Query - "The search engine Google is the operating system of the Internet" - A survey of 60,000 homes and businesses has indicated that 29.5% use Google; 28.9% use Yahoo!; and 27.6% use MSN. However, users spent more time with Google--28.5 minutes a month, compared to 11 minutes for Yahoo! and 8.7 minutes for MSN.
     
  • 5 Key Questions to ask about Business Blogs
  • RSS for the Real World - an "acronym for Really Simple Syndication or Rich Site Summary" ... "Also referred to as an RSS feed or XML feed, this protocol is an application of XML that provides an open method of syndicating (or distributing) and aggregating Web content."
  
   
  • Four Factors That Distinguish Services Marketing - What's right for your services organization? How can your company strengthen client relationships and improve its competitive position? Understanding the characteristics of services can provide a unique opportunity for services producers to improve business success by rethinking their pricing models and packaging options, improving production processes and client participation, enhancing customer focus, and building employee relationship skills.

• Microsoft Small Business Marketing ...
  • Advertising & Branding
  • Customer Service & Acquisition
  • Holiday Marketing
  • Market Research
  • Online Marketing >> 9 things not to have on your Web site
  • Privacy & Spam
   
• Professional Services Journal - InternetVIZ (marketing newsletter design)
  • Finding an Oasis in the Professional Services Sales Desert
     
• Answer the E-Mail - immediately!
  • Technology will get you only so far these days. Responsiveness gets you further. When a customer e-mails you, get back to them. Immediately. Now. Pronto. Drop everything.
   
• The Basics of Customer Experience - "Basics sell. ... Most companies would rather have a large, general customer base than a small core of tech-happy users. It's time ... to focus on the basics."
   

TECHNICAL WRITER, TRAINER & COMMUNICATOR SKILLS
Content is King!
 

• Time in Training Often Wasted - Highly paid workers most likely to benefit from learning new skills. ... "One in three workers thinks the time he spent in his last training session probably would have been better spent elsewhere, according to a survey. ... Among these workers, 12 percent think the training was a complete waste of their time." ... Read this useful article, which includes some training best practices.
   
• Technical Writing, Editing & Communication ...
  • TechRepublic ... Looking for an income boost? Branch out into technical writing - Think technical writing is for you? Try this test and get started - Try technical writing: A great fit for consultants - Developing documentation without a tech writer
  • Build a compelling case for hiring a pro to write your documentation