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NotesTracker provides an easy way
to
uniquely measure and enhance the effectiveness of your Notes/Domino applications.
Using NotesTracker, you can profile their activity
in fine detail and get alerted whenever specific actions occur for a
particular user or document or against a particular database (such as a
user's Notes mail file).
By determining how they're really being used,
you can decide precisely how to
revitalize or tweak your key applications, for
BETTER BUSINESS VALUE and BETTER
CONTROL of their operation.
A few ways yous may benefit by implementing NotesTracker:
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Content Effectiveness and Timeliness
- see who accessed specific "hot" documents (like a New Product Release,
HR Policy, Discussion Topic, Meeting announcement, or Security alert).
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Content and Knowledge Management
- determine the main knowledge contributors, learn how people work, and see how content is being changed.
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Recognising Knowledge Contributors / Team Building
- use NotesTracker to measure contributions and promote knowledge sharing.
Find out who are "the makers" (versus "the takers").
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Document Life Cycles and Usage Trends
- identify popular content, determine usage patterns, know
when "stale" documents should be freshened, identify
rarely-used documents that it is safe to delete or archive.
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Improve Domino Administration - monitor changes in
critical databases (such as the Domino Directory).
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Training Effectiveness
- follow the trail of a student's database usage, to evaluate and improve application training.
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Application Function Booster - new capabilities in NotesTracker
version 5 enable NotesTracker to do more than usage tracking. (See the
NotesTracker Guide.)
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Measure Application Usability
- audit a database to see if it is being used as designed, and where it needs improving.
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Notes Design and Development
- discover the usage patterns of forms and views, find out which ones are worth redesigning (or removing).
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News Feeds
and Alert Views - a generic way to construct dynamic Breaking News and
What's New views. Display the very latest Notes documents on your corporate intranet and Internet portals,
and enable the automatic generation of RSS feeds.
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Workflow tracking, Troubleshooting, Help Desk - solve issues like
"Who wrongly changed my travel request"
or "Who updated or my customer's credit limit?" or "Who deleted my Expense Claim?".
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Security, Intrusion Detection, Integrity, Audit, Privacy -
detect undesirable or suspicious database activity and
track unwanted field changes or document deletions.
For example, monitor users' Notes Mail databases for illegal access (privacy invasion), monitor your
Domino Directory for updates/deletions of People, Group or Server documents.
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Mail Tracking - one very popular application of NotesTracker is
for the tracking of activities occurring against users' Notes Mail databases,
for compliance and/or privacy reasons (for example. when mail has been delegated).
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Records Retention, Accountability & Compliance Management -
build an archive of all document accesses, in Mail and other critical
databases, for legal and regulatory compliance -- such as
HIPAA
or Sarbanes-Oxley
or Gramm-Leach-Bliley
or FISMA
acts in the USA or the European Union (EU) Data Protection Directive. ...
See Businesses Struggle to Meet Compliance Deadlines and
"Who Goes to Jail?" and
Messaging Concerns Shifting from Spam to Regulatory Compliance?
and
Who's in Charge of E-Mail Security Policies? --
not to mention
Three of Every Four UK Businesses Wary of Their Email Integrity.
See also:
US Government Agencies Face Challenges in Managing E-Mail (GAO report, April 2008).
CLICK HERE for details about NotesTracker
Latest news at
NotesTracker News & Tips
weblog
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